Logo Kaylee

We're here to listen to you.

Every message is important to us.
Whether it's a question, an idea, or post-purchase support, the KAYLEE team always responds with attention, care, and speed.
Because a brand is made of people—and for us, the relationship with those who choose us matters most.

Customer Service

For product information, orders, returns, or shipping, please contact us and we'll be happy to help.

E-mail:
support@kayleebrand.com
We respond within 24–48 business hours.

Collaborations & Press

If you're a journalist, content creator, photographer, or brand interested in collaborating, our dedicated team will be happy to review your proposal.

Press & Media:
press@kayleebrand.com

Creative Collaborations:
collab@kayleebrand.com

We enjoy working with people and organizations that share our values: authenticity, creativity, and vision.

Wholesale / B2B

For boutiques, buyers, and business partners who want to discover the world of KAYLEE up close, we are ready to open the doors to our creative universe.

Email: b2b@kayleebrand.com

We'll share catalogs, special terms, availability, and any other useful information with you to build a genuine and lasting partnership.
We'll guide you step by step, with the same care we put into every detail of our collections—because every partnership, for us, is a dialogue that deserves attention, listening, and a shared vision.

Where we are

KAYLEE's creative and operational heart is located in Florence, Italy—a city where art isn't a memory, but a constant breath. Among streets steeped in history and workshops guarding ancient knowledge, our ideas are born: subtle intuitions that become shapes, colors, and collections.

This is where every detail comes to life: in the silence of the workshops, in the light that passes through the fabrics, in the gestures that transform a material into something that accompanies you, every day.
A place where past and future meet, and where craftsmanship becomes movement.

We only receive clients by appointment, because for us, every meeting deserves the time, care, and attention we give to every bag.
You don't come to Florence by chance: you arrive when you're ready to see up close what arises from an inner rhythm.

Write to us

If you prefer, you can use the form below to send us a direct message.
Tell us how we can help you: we'll get back to you as soon as possible.

COMMUNITY

Stay in touch

Follow us on our social media channels to discover news, collections, behind-the-scenes features, and special projects:

Instagram: @kayleebrand_